Important Clinic Information
We are committed to providing the safest and most professional experience. Please review our policies and pre/post-treatment guidelines before your appointment.
1. Consultation and Safety Policies
Booking & Safety Protocol
- **Consultation Required:** A full consultation and assessment are mandatory before any injectable treatment. This ensures suitability and allows for a bespoke treatment plan.
- **Consent:** All clients must sign a detailed consent form before the procedure takes place.
- **Deposits:** A non-refundable booking fee is required to secure your appointment. This is redeemable against the cost of your treatment.
Cancellation and Rescheduling
- **Notice:** We require a minimum of **48 hours notice** to cancel or reschedule your appointment.
- **Late Notice:** Cancellations or reschedules made with less than 48 hours notice will result in the loss of your booking fee.
- **No-Show:** Failure to attend your appointment without any notice will result in the loss of the booking fee and may require full prepayment for future bookings.
2. Pre-Treatment & Aftercare Guides
Before Your Treatment
- **Avoid Blood Thinners:** Please avoid aspirin, Ibuprofen, fish oils, and Vitamin E for 48 hours before your appointment to minimize bruising.
- **Alcohol:** Avoid consuming alcohol for 24 hours prior to your visit.
- **Clean Skin:** Please arrive with a clean face, free from makeup on the treatment area.
Immediately Following Treatment
- **No Touching:** Do not touch, rub, or massage the treated area for at least 6 hours.
- **Exercise/Heat:** Avoid vigorous exercise, saunas, and sun exposure for 24–48 hours.
- **Makeup:** Avoid applying makeup to the treated area for 24 hours.
3. Frequently Asked Questions (FAQs)
Treatment Eligibility
- **Pregnancy/Breastfeeding:** We cannot treat clients who are pregnant, breastfeeding, or actively trying to conceive.
- **Medical History:** Please disclose all medications and medical history during your consultation. Certain conditions may prevent treatment.
Results and Duration
- **Duration:** Results for Anti-Wrinkle Injections typically last 3–4 months; Dermal Fillers can last 6–18 months, depending on the product and area.
- **Swelling/Bruising:** Mild swelling and bruising are common and temporary. Full results are visible after 2–4 weeks.
